Support

We love to help our customers to build an amazing website with our products. So we provide a lot of support solutions for your to get your answer as fast as possible. Below kindly check how can you get your question answered.

First Check Product Documentation

We provide a detailed documentation with each product. There is a high chance we covered your question in the documentation, please always check the online version of the documentation as it is updated more frequently than the packed version with the product.

 

Check our Youtube Channel

We created Youtube tutorials to help you on how to use our products, kindly review them as we always update them with the most questions we got asked related to our products.
You can reach our channel Here

Still didn’t find a help

We will be happy to receive your question through our support tab in the product page. But we encourage you to know your rights before attempting to send us a support ticket.

What’s included in support:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions

What’s not included in support:

  • Customization and installation services
  • Support for third party software and plug-ins
  • Fixing Bugs related to hosting setup or WordPress itself.

Notes:

You are free to use the theme to create whatever content you want. But we can’t support your purchase if your website have adult content, drugs or anything relates to that. You can ask for a refund if you already purchased a theme and we will do our best to approve it for you.

 

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